FAQ
Questions, answered properly
Commercials, timelines, guarantees and process across all six practices. If something you need is not here, ask us directly.
01 of 09
General
What does BridgePoint do?
BridgePoint is an Indian consulting firm working across six verticals: recruitment and talent acquisition, HR and workforce solutions, university and career solutions, branding and digital growth, public relations and communications, and portfolio and project management. We serve companies hiring talent and educational institutions building employability and industry engagement.
Who do you work with?
Two client groups. Companies — for recruitment across levels, HR systems, employer branding, digital growth and PR. Universities and colleges — for internships, placements, campus drives, industry–academia collaboration, employability training and institutional branding.
Where are you based and which regions do you cover?
We are based in Greater Noida, Uttar Pradesh, and work across India — including Delhi NCR, Noida, Greater Noida, Gurugram, Ghaziabad, Mumbai, Pune, Bengaluru. Remote and hybrid mandates are handled nationally.
How do you charge?
Permanent recruitment is success-based, payable on joining. Leadership search is retained in stages. Contract and blue-collar staffing bill monthly. Branding, digital, PR, university and project engagements are fixed project fees or monthly retainers against a written scope. Commercial terms are agreed in writing before work starts.
How quickly can you deliver?
Blue-collar and volume requirements: three to seven working days. Mid-level permanent roles: a shortlist in two to three weeks from a signed brief. Leadership search: six to ten weeks. Branding and PR programmes: first deliverables inside the first month.
Do you offer a replacement guarantee?
Yes, on permanent placements. If a placed candidate leaves within the agreed guarantee period, we run the search again at no additional professional fee. The period is written into the mandate before the search begins.
Do you charge candidates or students any fee?
No. Never, at any stage. Candidates and students are not charged for registration, placement, training or anything else — our fees are paid by client organisations. If anyone asks you for money in our name, it is not us: write to [email protected].
Can we engage you for more than one vertical?
Yes, and it is common. A company that has just raised funding often needs hiring, HR systems and market visibility at once. An institution often needs placements, employability training and branding together. Each vertical is scoped and priced separately so you can start with one.
What is the smallest engagement you take?
A single role for recruitment. A two-to-three week HR or placement audit for consulting. A single announcement for PR. There is no minimum retainer.
How do you protect candidate and student data?
A profile is shared with a client only after we have discussed that specific opportunity with the individual and they have agreed. Candidates always know which organisation their details are going to before they are sent.
02 of 09
Recruitment & Talent Acquisition
How long does permanent recruitment take?
For most mid-level roles we present a shortlist within two to three weeks of a signed brief. Niche technical roles and senior mandates typically run four to six weeks. The variable is rarely sourcing speed — it is interview panel availability on the client side.
How many candidates will I see?
Four to six per shortlist. We deliberately do not send more. If a role genuinely needs a wider funnel we tell you at the briefing stage and agree the approach upfront.
How is executive search different from regular recruitment?
Contingency recruitment works the active market — people who are looking. Executive search maps the whole relevant market and approaches people who are not looking. It is research-led, retained, involves written assessment reports rather than CVs, and takes longer because the pool is smaller and the diligence is deeper.
Can you run a confidential search?
Yes. We approach candidates without naming the client until there is mutual interest and you have approved the disclosure. This is standard for replacement mandates and pre-announcement hires.
How many hires counts as volume hiring?
Practically, anything above ten similar roles against a shared deadline benefits from a volume process. Below that, running each role individually is usually more effective.
Does quality drop at volume?
It drops when screening is improvised. We use the same written scorecard for every candidate and report stage-wise conversion weekly, so a quality problem shows up as a ratio change rather than a surprise six weeks in.
How fast can you deploy blue-collar staff?
Three to seven working days for most roles in cities where we have active sourcing networks. Requirements needing specific licences, trade certification or multi-site coordination take one to two weeks.
Do you verify these candidates?
Yes, before deployment — ID, address, qualification and prior employment. In this segment verification after joining is close to useless, so it is built into the process rather than sold as an add-on.
Who employs the contractor?
We do. The professional is on BridgePoint's payroll for the duration of the engagement. You direct the work; we carry the employment relationship and its compliance obligations.
What compliance do you handle?
Payroll processing, PF, ESI, professional tax, TDS, gratuity where applicable, statutory registers, and the documentation trail for audits. You receive one invoice a month.
When does RPO make more sense than agency hiring?
Roughly above fifteen hires a year, or when the same role families reopen continuously. At that point a dedicated team costs less than per-placement fees and builds knowledge agencies cannot retain between mandates.
Will candidates know they are talking to an outsourced team?
Our recruiters represent your employer brand and work in your systems. We are transparent when candidates ask directly, but the candidate experience is yours.
How long does background verification take?
Five to seven working days for a standard four-check package. Criminal-record checks and verification with some universities can extend to ten to twelve working days — we report interim status rather than holding the whole file.
What happens if you find a discrepancy?
We report it with the evidence and a severity read, and we do not make the hiring decision for you. A six-week date overlap and a fabricated degree are both discrepancies, but they are not the same problem.
03 of 09
HR & Workforce Solutions
At what size does an organisation need formal HR structure?
In practice, around thirty to fifty employees. Below that, founders can hold decisions in their heads. Above it, inconsistency in pay and promotion becomes visible to staff, and statutory obligations under PF, ESI and POSH stop being optional.
What does an HR audit actually cover?
Employment contracts, appointment letters, statutory registers, PF and ESI filings, professional tax, leave and attendance records, POSH Internal Committee status, policy documentation and exit records. You get a written report with each gap rated by statutory risk and a dated fix list.
How do you transition payroll from our current process?
Two to four weeks. We take employee master data, salary structures, YTD figures and open balances, configure your leave and reimbursement rules, then run one parallel cycle alongside your existing process and reconcile the variance before cutover. Mid-year transitions need YTD tax data or Form 16 issue breaks.
Which statutory obligations do you handle?
Provident fund and ESI including monthly ECR and returns, professional tax by state, TDS deposit with quarterly 24Q returns and Form 16, gratuity computation, bonus under the Payment of Bonus Act, and the wage, attendance and leave registers required under Shops and Establishments and applicable state rules.
Why does onboarding matter more than we think?
Because early exits are expensive and almost entirely avoidable. A joiner who spends week one without equipment, clarity or a named point of contact starts revisiting the offer they turned down. Onboarding is also the cheapest retention intervention available — it costs coordination time, not budget.
Will employees answer an engagement survey honestly?
More honestly when an external party administers it and responses cannot be traced to an individual. We report at team level with a minimum group size of five, so no single person's answer is identifiable, and we do not hand over raw response data.
What is the difference between organisational development and training?
Training is an intervention; organisational development is the diagnosis that decides which intervention is needed. Most training budgets are spent on programmes chosen because they were available, not because a capability gap was measured. The framework and assessment come first for that reason.
Do we need a competency framework at our size?
It becomes worth the effort somewhere above fifty to seventy-five employees, or sooner if you have multiple grades in the same function and promotion decisions are being argued rather than evidenced. Below that, a simple set of role expectations usually does the job.
04 of 09
University & Career Solutions
When should we start preparing for the placement season?
Four to six months before your first drive. Recruiter hiring plans for campus are usually locked a quarter ahead, and the institutions that get the better slots are the ones that made contact before the plan closed. Starting in the same month as your drives means taking whatever dates are left.
Will you replace our existing T&P cell?
No. The cell keeps ownership; we build the process, the employer map and the data discipline around it, and train the team to run it. If the cell is understaffed we say so in the audit rather than quietly absorbing the work.
How far in advance should a drive be scheduled?
Aim to confirm dates eight to twelve weeks ahead. Recruiters build campus calendars in blocks, and a request three weeks out usually gets a polite deferral to next year. Locking early also lets you resolve clashes with internal exams on paper.
What is a pooled drive and does it actually work?
Several colleges combine their eligible students so a recruiter sees a viable pool at one location. It works well for tier-2 and tier-3 institutions where no single campus justifies a visit. The two things that decide success are honest eligibility filtering and one institution clearly owning the logistics.
How do credit-linked internships work under NEP 2020?
NEP 2020 and the associated UGC guidelines treat internships as curricular components carrying credits, which means they need learning outcomes, supervision, evaluation and records — not just a completion letter. In practice that requires a written scope, an attendance or logbook trail, a mid-term review and a final assessment against a rubric. We set up all four.
Are your internships paid?
Many are, and we publish realistic stipend bands by sector and city before sourcing starts so expectations are set. Some research and NGO placements are unpaid; we say so upfront rather than letting a student discover it in week one.
Why do most MoUs produce nothing?
Because they commit to intent rather than activity. There is no named owner on either side, no dates, and no review, so once the signing event is over there is nothing to chase. We attach a dated annexure with named owners and review it quarterly, which is unglamorous and works.
How many industry partnerships does an institution actually need?
Fewer active ones than most institutions list. Six to ten partnerships delivering eight to twelve activities a year is more useful than forty signed MoUs with no calendar, and it reports better under accreditation because the evidence exists.
How is this different from a soft-skills workshop?
A workshop is an event; this is a scored programme. We test the cohort in week one, build the syllabus from documented recruiter rejection reasons at your campus, run 40–60 contact hours, and test again at the end. If scores did not move, that shows up in the report rather than in a satisfaction form.
What are the most common reasons recruiters reject campus candidates?
In the drives we see, the recurring four are aptitude test speed rather than ability, spoken fluency under pressure, an inability to explain their own final-year project, and resumes that list technologies the student cannot discuss. All four respond to practice, which is why the modules are weighted towards them.
05 of 09
Branding & Digital Growth
What is the difference between brand strategy and a logo redesign?
A logo is an output. Brand strategy is the set of decisions that tells you what the logo should express, what the website should say and which claims you are entitled to make. Redesigning a logo without settling positioning first usually means redesigning it again in two years.
Do you work with educational institutions differently from companies?
The method is the same; the audiences are not. An institution has to address students, parents, faculty, recruiters and accreditation bodies at once, which usually needs a sub-brand architecture across schools and programmes. A company typically needs two coherent tracks: a customer brand and an employer brand.
How long does SEO take to work?
Three to six months for meaningful movement in non-brand organic traffic, and longer in competitive categories. Technical fixes can show indexation improvements within weeks, but ranking and traffic gains follow content and authority, which accumulate. Any agency promising results in four weeks is either describing paid ads or describing branded search you already had.
Can you guarantee first-page rankings?
No, and nobody legitimately can. Search rankings are decided by an algorithm we do not control, against competitors we do not control, on a results page whose layout changes regularly. What we commit to is the work — audit, fixes, content, schema, reporting — and honest monthly numbers on what it produced.
How many posts a month do we actually need?
Eight to twelve on a single channel is enough to hold presence; sixteen to twenty across two or three channels supports active growth. The number matters less than consistency — four good posts every week beats twenty in one week and silence for a month.
Will follower count go up?
Usually, but it is a weak measure and we do not sell against it. Followers can be bought and bots inflate the number. We report engagement rate, saves and shares, profile visits and link clicks, because those track intent rather than vanity.
What budget do we need to start?
Enough to generate statistically useful data, which in most Indian categories means a minimum of four to six weeks of continuous spend rather than a specific rupee figure. Splitting a small budget across four platforms produces four inconclusive results, so we usually recommend one channel and one objective first.
How is this different from SEO?
Paid campaigns buy visibility and stop the day you stop paying, but they deliver data within days. SEO compounds and persists, but takes three to six months. Most organisations need both: paid for the current admission cycle or hiring quarter, organic for the two-year position.
06 of 09
Public Relations & Communications
Can you guarantee media coverage?
No. Editorial decisions belong to editors and no agency controls them. Anyone guaranteeing coverage is either buying paid placements and describing them as PR, or misleading you outright. What we commit to is a story worth pitching, a media list built by beat, twenty-five to forty targeted approaches per announcement, and honest reporting on what landed and what did not.
What is the difference between PR and paid advertising?
You control advertising completely and pay for the space. PR earns third-party coverage that you do not control, which is exactly why readers trust it more. Paid articles dressed up as news are neither — they are advertorials, and they must be labelled as such.
Why does internal communication matter if we already do PR?
Because your employees are the most credible source anyone has about your organisation, and they talk. If staff learn about a restructure or a policy change from the press or from LinkedIn, the message loses control immediately and leadership loses credibility for the next announcement. Internal always goes first, or at minimum simultaneously.
How do you handle communicating bad news?
Early, specifically, and from a named person. Vague reassurance in a difficult announcement reads as evasion and generates worse speculation than the facts would. We help you state what is happening, what is decided, what is not yet decided, and when the next update comes — and then we hold you to that date.
Can you remove negative news articles or reviews?
Not if they are accurate. Factually wrong content can be challenged with the publication or platform, and fabricated reviews can be reported through platform processes, but legitimate criticism stays up. Anyone promising to delete genuine negative coverage is either lying or planning something that will make your problem considerably worse.
What should we do in the first hour of a crisis?
Acknowledge, do not speculate, and route everything through one named spokesperson. A holding statement that confirms you are aware, are investigating and will update by a stated time buys you the space to establish facts. Silence and unauthorised staff commentary are what turn incidents into stories.
07 of 09
Portfolio & Project Management
Why hire this out instead of using our own manager?
Usually because the person who would do it already has a full-time job. Project management fails most often when it is somebody's fifth priority — the plan exists but nobody chases it. If you have a dedicated programme manager, you probably do not need us.
Do you have authority over our teams?
No, and we would not want it. We own the plan, the tracking and the escalation; decision rights stay with you. What we do insist on is a named owner per workstream and an agreed escalation path, in writing, before we start.
We already have MoUs that produced nothing. Can that be fixed?
Sometimes. The usual causes are no named owner, no activity calendar, and no review date — all fixable if the partner still sees value. Where they do not, the honest answer is to close it out rather than keep it on a website as decoration.
What makes a partnership agreement actually work?
Named activities with numbers and dates, an owner on each side, and a review date. An agreement that says the parties will 'explore opportunities for collaboration' commits nobody to anything.
How far in advance should we plan an event?
Four to eight weeks for a focused session or hiring drive. Ten to twelve weeks for a job fair or conclave, because recruiter and speaker calendars are set that far ahead and confirmations drive everything else.
What usually goes wrong?
Attendance. Registration numbers are not attendance numbers — a thirty to forty percent drop-off between registration and arrival is normal without reminder sequences, which is why the invitation campaign matters more than the stage.
We already have dashboards nobody uses. What changes?
Usually two things: the metrics were never agreed in writing, so people distrust them, and the pack contains everything measurable rather than the eight numbers that drive decisions. We fix the definitions first and cut the pack down.
Do we need to buy new software?
Rarely. Most of this runs on spreadsheets, Google Sheets or Looker Studio plus the reports your ATS or HRMS already produces. We will tell you if a paid tool genuinely earns its cost, and otherwise we will not.
08 of 09
For Employers
How quickly can you deliver a shortlist?
Two to three weeks from a signed brief for most mid-level permanent roles. Blue-collar and high-volume requirements move faster — often three to seven working days. Leadership mandates run six to ten weeks.
Do you charge before you deliver?
Permanent recruitment is success-based — payable when the candidate joins. Retained fees apply to leadership search and exclusive mandates. Branding, PR and project work are fixed-fee or monthly retainer against a written scope.
Can you handle hiring and employer branding together?
Yes, and it is a common combination. If good candidates are not responding to outreach while your compensation is competitive, the problem is usually visibility rather than sourcing. We can address both in one engagement.
Do you provide background verification?
Yes — employment, education, address, ID and criminal-record checks, available as part of a placement or as a standalone service for your own hires.
09 of 09
For Institutions
We already have a placement cell. What do you add?
Employer reach and structure. Placement cells are usually strong on internal coordination and thin on live corporate relationships. We bring the recruiter network, the demand mapping and the reporting discipline; your cell keeps ownership of students and campus process.
When should we start planning a placement cycle?
Four to six months before drives begin. Employer hiring plans are set a quarter ahead, and student readiness work needs a full semester to change outcomes.
Can you help with NAAC, NBA or NIRF data?
Yes. We report placement, internship, higher-study and engagement data in the formats those submissions require, with the supporting evidence trail.
Do you work with colleges outside metros?
Yes. Tier-2 and tier-3 institutions are a core focus — the employability gap and the recruiter-access gap are both wider there, which is where structured support changes the most.
Tell us what you're trying to solve
Send a brief, or just describe the situation. We will come back with a view on what it will take, how long, and whether we are the right people for it.